Legal Document

bazi 999 Privacy Policy

Your personal information matters to us. This policy explains in detail how we collect your information, what we use it for, and how we keep it secure.

Protected by SSL Encryption
Last Updated: January 2025
For ages 21+
This policy was last updated in January 2025

This privacy policy applies to all users of the bazi 999 platform. By using our website, you agree to the terms of this policy. Further details are also available in our Terms and Conditions — we encourage you to read that as well.

Section 01

Information Collection

1.1 Registration Information

When you open an account on bazi 999, we collect certain required information from you. This includes:

  • Your full name and date of birth
  • A valid email address
  • Mobile number (Bangladeshi number)
  • Preferred username and password
  • Information linked to your payment method (e.g. bKash, Nagad, Rocket or Upay number)

This information is essential for account verification, security, and processing transactions. We only collect information that is genuinely needed to operate the service.

1.2 Automatically Collected Information

When you visit the website, our system automatically records certain technical information. This is used to improve site performance and monitor the user experience:

  • IP address and browser type
  • Device type (mobile, tablet, or desktop)
  • Operating system information
  • Time spent on the site and a list of pages visited
  • Referral source (the link you followed to reach the site)

1.3 Cookies and Tracking Technologies

bazi 999 uses cookies and similar tracking technologies. Cookies are small text files stored on your device. They help maintain site functionality and remember your preferences. You can manage cookies through your browser settings, though disabling certain cookies may affect some site features.

We use three types of cookies — session cookies (deleted when you log out), persistent cookies (stored for a set period), and functional cookies (which save language and session preferences).

Section 02

Use of Information

2.1 Service Operation and Improvement

The information we collect is primarily used to run bazi 999 services smoothly. This includes:

  • Creating, managing, and verifying your account
  • Processing deposits and withdrawals
  • Personalising the gaming experience
  • Identifying and resolving technical issues
  • Improving platform performance and security

2.2 Fraud Prevention and Security

We analyse information to keep your account secure. This includes detecting unusual login activity, preventing multiple accounts, and identifying unauthorised transactions. bazi 999 treats every user's financial security as the top priority. All data transfers are secured using SSL encryption and modern security technologies.

2.3 Communication and Support

We use your contact information to send important account-related messages, such as deposit confirmations, withdrawal updates, and security alerts. Our customer support team is available 24/7 via live chat and email in both Bengali and English. For any support-related questions, visit our FAQ section.

2.4 Analytics and Statistics

We use anonymised data to analyse overall user behaviour. The insights from this analysis help us improve our services. No personally identifiable information is used in this analysis — data is always processed in aggregate form.

Section 03

Data Storage and Security

3.1 Data Storage

Your information is stored on secure servers. Your data is retained while your account is active, and even after an account is closed, certain information may be kept for a defined period to meet legal and financial reporting requirements. Only the minimum necessary information is retained in such cases.

3.2 Encryption and Technical Security

bazi 999 has put industry-standard technical measures in place to keep your data secure:

  • SSL/TLS encryption on all data transfers
  • Password hashing and salting
  • Regular security audits and vulnerability testing
  • Firewalls and intrusion detection systems
  • Restricted access controls — only authorised staff can view data

3.3 Sharing Information with Third Parties

bazi 999 never sells or rents your personal information. However, limited information may be shared with trusted third parties to operate the service, such as:

  • Payment processors (bKash, Nagad, Rocket, Upay) — solely to complete transactions
  • Technology service providers — for server and software maintenance
  • Law enforcement agencies — only to comply with legal obligations

These third parties may only process information for the specific purpose stated and in accordance with our instructions — not for any other purpose.

Section 04

User Rights

4.1 Right to Access Information

You have the right at any time to find out what information bazi 999 holds about you. Contact our customer support to request access. After verifying your identity, we will provide a summary of the stored information within the set timeframe.

4.2 Right to Correct Information

If any information stored in your account is incorrect or out of date, you may request a correction. Some information can be changed directly from account settings; other changes will require an identity verification process.

4.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. Please note that information required to manage an active account, complete ongoing transactions, or fulfil legal obligations will be kept for as long as that need exists.

4.4 Right to Object to Processing

For marketing communications, you may withdraw your consent at any time. To stop receiving promotional emails or messages, turn off the relevant option in your account settings or let our support team know. Withdrawing consent will not stop essential account-related messages.

Section 05

Minors and Responsible Gaming

5.1 Age Verification

bazi 999 strictly does not provide services to anyone under the age of 21. We verify age using the information collected at registration, and additional proof may be requested in cases of doubt. Accounts belonging to minors will be suspended pending verification.

5.2 Responsible Gaming Information

Information about your gaming habits may be used in our responsible gaming programme. If unusual or high-risk behaviour patterns are detected, we may contact you and provide information on available support. You can learn more in our Responsible Gaming guide.

Section 06

Policy Changes and Contact

6.1 Policy Updates

bazi 999 reserves the right to change or update this privacy policy as needed. You will be notified of any significant changes by email to your registered address or through a notice on the site. Continued use of the site after an update will be taken as acceptance of the revised policy. We therefore recommend checking this page regularly.

6.2 Contact Details

For any questions or requests relating to this privacy policy, please contact our support team. We are available 24/7 via live chat and email in both Bengali and English. Our support email: [email protected]

To learn more about us, read the About Us page, which outlines bazi 999's goals, service standards, and our commitments to users.

6.3 Related Documents

This privacy policy should be read alongside our other legal documents. In particular, the terms of use, bonus rules, and account management matters are covered in our Terms and Conditions. We ask that you read both documents carefully before using any of our services.